Frequently Asked Questions
Got Questions? We've Got Answers. 💬
Everything you need to know about our packages, bespoke content, and how we work.
🌍 General
What is TAN?
Tactical Advertising & Networks (TAN) is a London-based content team that writes bespoke social media content — posts, captions, high-converting hooks, and Reel scripts — for businesses who need consistent, high-impact content.
Are you an agency or an automated tool?
We are an experienced team of writers and strategists. Every package is custom-written around your unique business brief — nothing is generic or pulled from recycled templates.
Where are you based?
We are proudly based in London, UK, creating content for businesses across the UK and globally.
Do you log in and post the content for me?
No — we provide the complete written content, hooks, structure, and posting notes. You retain full control over your accounts and schedule them whenever suits you best.
Do you manage ad spend or customer DMs?
No, we focus 100% on high-quality organic content creation, copywriting, and strategy kits rather than community management or ad spend management.
Do I need any prior social media experience?
None at all. Everything is formatted clearly so you can easily copy, paste, and publish directly to Instagram, TikTok, Facebook, or LinkedIn.
🛒 Packages & Ordering
How do I place an order?
Select the package you want from our shop, add it to your basket, and complete checkout. We will immediately send you an email with a few quick questions to get started.
Which package should I choose?
If you need a fast boost or want to test our service, start with a 10-Post Starter Kit. If you want a full month's strategy, choose a 30-Day Kit or Growth Pack. For major launches, our Campaign Packages offer maximum reach.
Can I order multiple packages at once?
Yes, you can bundle multiple packages in a single order to cover both static posts and video reels simultaneously.
Are there any subscriptions or hidden contracts?
No. All our packages are simple, one-off purchases. You only pay for what you need, when you need it, with zero ongoing commitments.
Can I reorder whenever I run out of content?
Absolutely. Most of our clients top up with new packs monthly or quarterly to keep their feeds fresh.
✍️ Content & Process
How do you tailor the content to my business?
After checkout, you'll receive a short automated email asking about your target audience, services, preferred tone of voice, and primary goals. We use your answers to craft bespoke copy.
What exactly is included in each pack?
You receive ready-to-use captions, scroll-stopping headline hooks, targeted call-to-action prompts, relevant hashtag recommendations, and creative visual directions for your photos or videos.
Do Reel packages include scripts?
Yes! Our Reel and short-form video kits include opening visual hooks, spoken/voiceover scripts, on-screen text placements, and filming suggestions.
Can I choose the tone of voice?
Yes. Whether your brand is luxury and polished, witty and energetic, or authoritative and corporate, we match your exact brand voice.
Is the copy written exclusively for my brand?
100%. Every line is created specifically for your business based on the brief you provide.
📬 Digital Delivery
How is my content delivered?
Your completed content kit is delivered directly to your email inbox in a clean, easily accessible digital document ready for copying and scheduling.
How long does delivery take?
Standard turnaround is typically 3 to 5 working days from the moment you reply to your brief questionnaire.
What if I need time before filling out my brief?
Take your time. Your order remains active and ready. Our production timer only begins once we receive your answers.
Can I request urgent delivery?
If you are working towards an imminent product launch or campaign deadline, let us know in your brief response and we will do our best to accommodate your timeframe.
🔄 Revisions & Support
Can I request revisions to the content?
Yes. If any element of the delivered copy does not align with your initial brief, simply let us know and we will adjust it promptly.
What if my service details or pricing change during production?
Reply to our initial email as early as possible so our writers can incorporate the updated information before final delivery.
How do I contact customer support?
You can reply directly to your order confirmation email or submit an inquiry through our website contact form.
🏪 Industries We Work With
Do you specialize in beauty, aesthetics, and tanning?
Yes, we have specialized experience writing high-converting social content for beauty clinics, tanning brands, salons, and skincare specialists.
Can you write for hair salons and barbers?
Definitely. We produce engaging transformation hooks, booking reminders, and promotional copy tailored to salons.
Do you work with e-commerce and retail brands?
Yes. Our launch packages and growth kits are structured to drive product awareness, unboxings, and direct sales.
What if my exact industry isn't listed?
Our core packages are adaptable across all sectors. Just choose the format you want (posts, reels, or comprehensive packs) and detail your niche in your post-purchase questionnaire.
🔒 Discretion & Privacy
Is our working relationship confidential?
Yes, strictly. We respect client privacy and never publish client names, portfolios, or case studies without explicit permission.
Do you work under Non-Disclosure Agreements (NDAs)?
Yes. Many of our high-profile clients work with us on a strictly confidential basis. All business details provided in your brief remain completely private.
Who owns the copyright to the delivered content?
You do. Once delivered, 100% of the rights belong to your business to publish, repurpose, and distribute however you choose.
💳 Payments & Invoicing
What payment methods do you accept?
We accept all major debit and credit cards, as well as digital wallets supported at checkout.
Will I receive an invoice for my business accounts?
Yes. A full VAT/tax receipt and invoice is automatically generated and emailed to you immediately upon successful checkout.
Are transactions secure?
All payments are handled through industry-standard, encrypted payment gateways. We never store or view your raw card details.
Ready to elevate your social media? 🚀
Pick your pack today and let us do the heavy lifting.
Explore Packages →